Our Return Policy is that all customers who order Scientific Health Solutions products directly from this website are entitled for a 100 percent, 30-day, money-back guarantee on their initial product order. If for any reason your dissatisfied with any Scientific Health Solutions, he/she may return that product to the Company within thirty (30) days for replacement, exchange, or full refund of the purchase price (excluding shipping). Hand Sanitizer Sales.Buyer Representations and Warranties. Buyer represents and warrants that it: (i) is aware that certain state laws, regulations and executive orders prohibit price-gouging practices with respect to certain necessary goods, and that during the pendency of the COVID-19 pandemic and associated states of emergency, the resale of hand sanitizer and other personal protective equipment may be subject to such laws, regulations and orders; and (ii) does not intend and will not violate any such laws, regulations orders or other applicable law in the event it intends to resale hand sanitizer products purchased from Seller.Indemnification. BUYER AGREES TO PROTECT, DEFEND, INDEMNIFY AND HOLD SELLER AND/OR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AGENTS, PARENTS, SUBSIDIARIES, AFFILIATES AND REPRESENTATIVES HARMLESS FROM AND AGAINST ALL LOSSES, COSTS, LIABILITIES, CLAIMS, DAMAGES AND EXPENSES OF EVERY KIND AND CHARACTER, AS INCURRED, RESULTING FROM OR RELATING TO OR ARISING OUT OF THE BUYER’S RESALE OF THE HAND SANITIZER PRODUCTS PURCHASED FROM SELLER IN ALLEGED VIOLATION OF ANY STATE, FEDERAL, FOREIGN, OR INTERNATIONAL LAWS, REGULATIONS, EXECUTIVE ORDERS, OR OTHER APPLICABLE LAW GOVERNING ANTI-PRICE GOUGING OR SIMILAR PRICING PRACTICES. Scientific Health Solutions will accept product returns and provide you with an exchange, refund or repair where:

    • The product is faulty or is not of acceptable quality, or
    • Significantly different to those shown or described to you, or
    • The product is not fit for its intended purpose, or
    • The product is unsafe, and
    • You can present your Scientific Health Solutions register receipt, online tax invoice or other adequate proof of purchase.

Scientific Health Solutions reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect. Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact our Customer Service Team on to assess the damage and to work out a solution. You may be requested to provide of photograph of your item/s and /or delivery package to aid a speedy resolution. If you’re returning a product due to a defect or an error made by us, please contact our office at 800 644 1401